Privacy Policy

Your Privacy Matters

At CleanCut Burbank Tree Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you request a quote or hire us for tree services, we collect:

• Your name and contact information (phone number, email address, physical address)
• Details about the tree services you need
• Property information relevant to providing our services
• Payment information when you hire us
• Photos of your trees or property if needed for quotes or documentation

When you visit our website, we may automatically collect technical information like your IP address, browser type, and pages you visit. This helps us improve your experience on our site.

How We Use Your Information

We use the information we collect to:

• Provide you with accurate quotes for tree services
• Schedule and complete the services you request
• Communicate with you about your service appointments
• Process payments and maintain billing records
• Send you important updates about your service
• Improve our services and customer experience
• Comply with legal requirements and maintain business records

Sharing Your Information

We don't sell your personal information to anyone. We only share your information when necessary:

• With service providers who help us run our business (like payment processors)
• When required by law or to respond to legal requests
• To protect our rights, safety, or property, or the rights of others
• If our business is sold or merged with another company

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect some website features.

Keeping Your Information Safe

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no online system is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

How Long We Keep Your Data

We keep your personal information for as long as needed to provide our services and meet legal requirements. This typically includes maintaining records of completed services, quotes, and communications. When we no longer need your information, we securely delete or anonymize it.

Your Privacy Rights

You have the right to:

• Request a copy of the personal information we have about you
• Ask us to correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Ask questions about how we handle your data

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under 18. We don't knowingly collect personal information from children. If you believe we've collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We'll post the updated policy on our website with a new "Last Updated" date. Check back periodically to stay informed about how we protect your privacy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: